Terms of Use

Welcome to Edisons. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Edisons' relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

CLICK HERE TO VIEW OUR PRIVACY POLICY

The term 'Edisons' or 'us' or 'we' refers to the owner of the website. Our ABN is 45117885828. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
  • Edisons reserve the right to cancel and refund orders we believe are fraudulent at any time.
  • Onsite promotions and discounts are subject to change at any time and are only applicable to online transactions.
  • Discounts codes cannot be used in conjunction with store credit or any other discount codes.
  • Discount codes for new email subscribers have no end date and can only be applied on the first order placed per person.
  • Promotions may have a minimum product spend. The minimum product spend refers to the product value and does not include product shipping costs. The minimum amount to redeem the discount/coupon code must be met to apply the discount.
  • Discount codes are for 1 use per customer. Edisons reserves the right to cancel orders believed to be from the same persona redeeming multiple discount codes.
  • Promotional discounts and offers cannot be redeemed after the online transaction has been processed.
  • Discounts codes cannot be used in conjunction with any other offer. Prices may change without notice. Limited Time Only

AI Chatbot & AI Policy

1. Introduction

  • Our website may use AI-assisted tools and chatbots to provide information, answer questions, and enhance your experience. This policy explains how AI is used, what data may be collected, and your responsibilities when interacting with our AI systems.

2. Scope of AI Use

  • AI is used to provide automated responses in chat, assist with product recommendations, and support customer enquiries.
  • AI-generated content is for general guidance and may not always be accurate, complete, or up-to-date.
  • AI tools do not replace professional advice, and critical decisions (e.g., purchases, legal, medical, financial) should be verified independently.

3. Data Collection & Privacy

  • Messages sent to AI tools may be stored and reviewed to improve service quality.
  • Collected information may include chat content, contact details you provide, device/browser information, and timestamps.
  • Do not submit sensitive personal information (e.g., passwords, credit card numbers, personal ID numbers, medical information).
  • Data is processed in accordance with our [Privacy Policy].

4. Accuracy & Limitations

  • AI responses may contain errors or be incomplete.
  • Users are responsible for verifying important information before acting.
  • We do not guarantee AI-generated content is accurate, reliable, or suitable for any specific purpose.

5. Liability

  • By using AI tools on our website, you acknowledge that you do so at your own risk.
  • We are not responsible or liable for any decisions, losses, or damages resulting from reliance on AI responses.
  • Any actions taken based on AI-generated content are solely your responsibility.

6. Third-Party AI Services

  • AI services may be provided by third-party platforms.
  • These third parties may process data in accordance with their own privacy policies.
  • Links to third-party policies will be provided where applicable.

7. User Responsibilities

  • Avoid sharing sensitive personal, financial, or confidential information.
  • Verify any advice, instructions, or product information received from AI before acting.
  • Report inappropriate or incorrect AI responses if noticed, to help us improve accuracy.

8. Changes to This Policy

  • This AI Policy may be updated periodically to reflect changes in technology, regulations, or service.
  • Continued use of AI tools constitutes acceptance of the updated policy.